Yongsheng All-rounded Steward

CIFI ES-SERVICE

Yongsheng All-rounded Steward+


Trustworthy "General Practitioner" for community 

Worry-free, reassuring and joyful 



Yongsheng All-rounded Steward, a professional butler service provider under CIFI YS-SERVICE, devotes itself to foster the most trustworthy community butler service brand in China. 


The whole new project management mode centers on Yongsheng All-rounded Steward. With butler as carrier and three-force model as support, customers are exposed to all-dimension service experience. It responds to property owners’ demand, shifts from traditional "managing public area" to "servicing people", adheres to the principle of "active service, timely efficiency, stable quality, transparent information, care with surprises", and provides customers with an outstanding service experience featuring worry free, reassuring and joyful.


  • Online mobile command room

    Connecting via the online command room, it can assist to access the intelligent equipment of property owners and deliver a quick response. The information transparency is secured accordingly.

  • Meticulous butler service

    It follows the whole life cycle of the project, from housing acceptance to moving out. Based on the frequently occurred & important demand scenarios of property owners, it exerts utmost to offer stable and quality service, creating extraordinary customer satisfaction.

  • 36 butler service skills

    As the outstanding customer experience accompanied by surprise is everywhere with the implementation of 36 skills, Yongsheng All-rounded Steward has become the "General Practitioner" for community.

  • Full-life cycle SOP handbooks 

    25
  • Training handbooks 

    2
  • Process management SOPs 

    19
  • Quality verification SOPs 

    2
  • Management systems 

    2